LAST UPDATED: 09/15/2026

SHIPPING ORDER CONFIRMATION

As soon as you place your order, you will receive an order confirmation via e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. Once your order is received, it will be sent to our warehouse to be picked, packed, and shipped right away (depending on the carrier, shipping may take up 8 days). 

DOMESTIC SHIPPING RATES

Domestic orders from takefreepath.com are eligible to receive standard shipping services. For all one-time purchase orders under $60, the charge is a flat $10. For all subscription purchase orders under $50, the charge is a flat $10. We offer free standard shipping to one-time purchase orders over $60 (after discount is applied) and free standard shipping to subscription purchase orders over $50.

All orders (including Subscribe & Save) shipping outside of the continental/contiguous US will be charged a flat rate depending on weight.

This includes Alaska, Hawaii, U.S. Virgin Islands and Puerto Rico.

Please note, if your order qualifies, the free shipping rate will automatically apply to your order. Modifying your order during the checkout process may result in changes in shipping rate.

ADDITIONAL INFORMATION

• We process and deliver orders Monday-Friday (excluding holidays). Saturday and/or Sunday deliveries may be available for some orders.
• We use a variety of shipping carriers to make sure we deliver your order as soon as possible and minimize our carbon footprint. Orders may take up to 8 days to be delivered once it's in the hands of the carrier.
• If you order multiple items, you may get multiple deliveries. We’ll send you a shipping confirmation email for each shipment, so you’ll know exactly what to expect and when to expect it.
• If Route Order Protection is not added, any losses or damages are at your own risk.
• Free Path does not take responsibility for orders placed with incorrect addresses.

Damages & Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Damaged/defective goods require pictures and are subject to the request of a return to seller. Pictures of both the outside packaging/shipper and products are required. 

Photo 1: A close-up photo of the shipping label attached to the package with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z)
Photo 2: A photo showing the damaged merchandise, inside the original box, with all the original cushioning (picture should show the placement of the merchandise and packaging inside the box)
Photo 3:  A photo showing any damage to the outside of the package (if there is no damage to the outside of the package, then a photo of the outside of the package showing the top and 2 sides is used)

Please note that damaged/defective goods must be reserved until claims process is completed and may be requested to be returned unused, in the original packaging.

Return Shipping

The customer is responsible for the cost of return shipping and handling and the shipping cost of any new/replacement items (situational).

Refunds & Credits

In some cases, credits or partial credits may be issued instead of a refund. Credits will be emailed and will never expire.

Refunds will only be issued after items are returned, inspected and inventoried at our warehouse. This may take up to 2 weeks. Your refund total will be for the original cost minus any potential damaged/missing items and minus return shipping and handling costs ($10 shipping fee + 7% restocking fee). If your refund is approved, you’ll be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Return/Refund/Credit Exceptions

Our standard policy does not apply to the below items:

1. Products purchased from third-party physical retail locations (brick-and-mortar), from third-party online retailers or TikTok Shop. 
2. Products received as part of a promotional giveaway or contest.
3. Gift cards.
4. Orders identified as fraudulent or abuse of the system.